Successful managers do not maintain a positive employee/employer environment by accident. They do it through the tactical and strategic planning of positive employer relations' activities. Craft-Barresi Consultants has been successfully assisting management since 1974 in the development and implementation of such programs. Craft-Barresi Consultants has long recognized that a competitive wage and benefit package alone is not sufficient to engender a positive employee relations' atmosphere.

The CBC focus sees employee relations as a basic tenet, "a no surprises relationship" between the employer and employees. The foundation of that relationship is set forth in an employee handbook. CBC has successfully assisted clients in the development and implementation of handbooks, which clearly define the "no surprises" relationship. i.e. "What the employee can expect from the company/What the company expects from the employee." This CBC focus on people dealing with people has been successful for over 40 years.

Since its inception, the company has been a leader in the design and development of employer/employee relations' communications channels including:

Employee problem resolution programs.
Face to face employee relations surveys.
Employee feedback sessions.
Open line communications programs, which respond to employee issues, concerns, complaints, and suggestions.
Employee education programs designed to target specific areas of concern.